Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by Balance Is The New Green ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Balance Is The New Green provides counselling and emotional wellness services, including but not limited to:

• One-on-one counselling sessions
• Emotional healing and wellness guidance
• Personal development and growth counselling
• Online resources and educational content
• Group workshops and programs

These services are designed to support personal growth and emotional well-being but we do not offer crisis intervention, medical diagnosis or medication management. Our team
consists of experienced counselling psychologists who support concerns like anxiety, stress, low mood, relationship challenges, burnout and emotional overwhelm. If at any point we feel you may benefit from psychiatric care or a different level of care, we will discuss this with you and help you with a referral. Remember, you are never alone.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and truthful information
• Respect the confidentiality of other participants
• Use the services for personal development purposes only
• Not share or distribute our proprietary content
• Maintain appropriate behavior during sessions
• Notify us immediately of any concerns or issues

4. Payment Terms

Payment for services must be made in advance of scheduled sessions. We accept various payment methods as indicated on our website. All fees are non-refundable except as specified in our Cancellation and Refund Policy.

Prices for our services are subject to change with reasonable notice. Any changes will be communicated to existing clients in advance.

5. Session Scheduling and Cancellation

Sessions must be scheduled in advance through our booking system. We require at least 24 hours' notice for session cancellations or rescheduling.

Late cancellations (less than 24 hours) may result in forfeiture of the session fee. Please refer to our Cancellation and Refund Policy for detailed information.

6. Confidentiality and Privacy

We are committed to maintaining the confidentiality of your personal information and counselling sessions. However, please note:

• Counselling sessions are confidential within legal limits
• We may be required to disclose information if required by law
• We may share information with your consent
• We maintain appropriate security measures to protect your data

For detailed information about how we handle your personal information, please refer to our Privacy Policy.

7. Intellectual Property Rights

All content, materials, and intellectual property provided through our services, including but not limited to:

• Counselling methodologies and techniques
• Educational materials and resources
• Website content and design
• Brand names and logos

Are the exclusive property of Balance Is The New Green and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

Our services are provided "as is" without warranties of any kind. We are not liable for:

• Any decisions made based on Counselling advice
• Emotional or psychological outcomes
• Interruptions or technical issues with our services
• Third-party actions or content
• Indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid for the specific service in question.

9. Disclaimers

Important disclaimers regarding our services:

• Counselling is not a substitute for professional medical or psychological treatment
• Results may vary and are not guaranteed
• We do not provide medical, legal, or financial advice
• Counselling outcomes depend on your commitment and participation
• We are not responsible for decisions made based on counselling sessions

10. Termination

Either party may terminate the counselling relationship at any time with written notice. Upon termination, any remaining prepaid sessions will be handled according to our Cancellation and Refund Policy.

11. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be resolved through good faith negotiation, and if necessary, through appropriate legal channels.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email : janvisikariaofficial@gmail.com

Phone: +91 891-0635529